Privacy Policy
Effective Date: September 26, 2023
At Allen Park Auto Repair, we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our website and services. By accessing or using our services, you consent to the practices described in this Privacy Policy.
1. Information We Collect
1.1 Personal Information
We may collect personal information such as your name, email address, phone number, and vehicle details that you provide when scheduling service appointments, making inquiries, or engaging with our website. This may include phone numbers you provide for service-related communications or SMS consent.
1.2 Automated Information
We may collect non-personal information automatically, such as your IP address, browser type, operating system, and browsing behavior. This information may be collected through cookies or similar technologies.
2. How We Use Your Information
2.1 Service Fulfillment
We use your personal information to schedule and fulfill service requests, send service updates, provide appointment reminders, and respond to inquiries.
2.2 Service Improvements
Non-personal information may be used to analyze and improve our website, services, and customer experience.
3. Information Sharing
We do not sell or share your personal information with third parties for marketing purposes.
Mobile opt-in, SMS consent, and phone numbers collected for SMS communication purposes will not be shared with any third party or affiliates for marketing purposes.
We may disclose information when required by law, to protect our rights, or in response to legal processes or government requests.
4. Your Choices
4.1 Opt-Out
You may opt out of SMS communications at any time by replying STOP to any message. For assistance, you may reply HELP to (313) 887-4445.
4.2 Cookies
You can manage cookies through your browser settings. Disabling cookies may affect your experience on our website.
5. Security
We use reasonable administrative, technical, and physical safeguards to protect your personal information. However, no data transmission or storage system can be guaranteed to be 100% secure.
6. Third-Party Links
Our website may include links to third-party websites. We are not responsible for the privacy practices or content of such sites. Please review their privacy policies.
7. Children’s Privacy
Our services are not directed to children under 18. We do not knowingly collect personal information from individuals under 18. If you believe we have inadvertently collected such information, please contact us.
8. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Updates will be posted on this page with the revised effective date.
9. Contact Us
If you have questions or concerns about this Privacy Policy, please contact us:
Allen Park Auto Repair
Phone: (313) 887-4445
Website: https://www.allenparkautorepair.com